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Top tips - sales

• Remember that the best salespeople spend much more time listening than they do talking.
  
• Never rationalise failure by trying to pin the blame elsewhere. When a sale is lost ask "Where did I go wrong?" When we win a sale ask "How could I have done better?"
   
• People buy people first and everything else second. 
  
• Never say when asked to visit a customer "This is going to be a waste of time!" The call will probably fulfil your prophesy if you do. Instead, set realistic objectives and give it all you've got!
  
• Remember that activity leads to success. Work smart as well as hard, and results will follow.
  
• Be tidy and well organised. Many sales are lost simply because the salesperson forgets to follow things through.
  
  Download or print these tips

Articles

Get closing Ideas to avoid the pitfall of asking for the business and getting either a 'No' or an objection. Bob Hazell explores the way forward.
Get listening Most of us have heard the saying "He/she would make a good salesperson because they've got the gift of the gab". Do you, like Bob Hazell, think the opposite?
Get matching How to match EXACTLY what you are offering with what the customer needs. That's the way to get the business, says Bob Hazell
Get organised Bob Hazell contends that more sales are lost through poor organisation than poor selling. Find out why.
If - with apologies to Rudyard Kipling A sales approach to this famous poem is given by Bob Hazell.
Should we cold call? Times are changing. Should we still cold call, or give up the idea?

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